Cookie Policy

This policy explains what cookies are, which ones this website uses and how you can control them. It sits alongside our Privacy Policy.

What cookies are

Cookies are small text files placed on your device when you visit a website. They are widely used to make sites work, to remember your preferences and to tell site owners how their pages are being used.

The cookies we use

Strictly necessary

These are required for the site to function and cannot be switched off. No consent is needed for these.

Analytics

If analytics is enabled, we use Google Analytics to understand how visitors find and use the site — which pages are popular, how long people stay and whether they get in touch. Google Analytics sets cookies (named _ga and _ga_*) to do this. The data is aggregated and is not used to identify you personally. If you would rather not be included, you can block these cookies in your browser or install Google's opt-out add-on (see below).

Third party content

Some pages embed content from other services, such as a Google Map, a reviews widget, the Heat Geek heat pump estimate tool and our online boiler quote tool. These providers may set their own cookies when that content loads. We do not control those cookies; please see the relevant provider's own policy.

Our contact form uses Cloudflare Turnstile to check that submissions come from a person rather than a spam bot. It is needed for the forms to work securely.

Managing cookies

You can control and delete cookies through your browser settings. Most browsers let you block all cookies, block third party cookies only, or clear cookies when you close the browser. Do note that blocking strictly necessary cookies may stop parts of this site working properly.

Guidance for the common browsers is available from aboutcookies.org. You can opt out of Google Analytics across all sites using Google's opt-out browser add-on.

Changes to this policy

We may update this policy as the site changes. Any changes will appear on this page with a revised date.

Getting in touch

If you have any questions about how we use cookies, email us at hello@delta-flow.co.uk or call 0113 850 0510.